![]() ![]() It's a pass the buck, trickle down effect of torture. The middle managers then yell at their subordinates. More than once I've seen middle managers being publicly yelled at by directors for things that were really the fault of the directors themselves. The company culture is almost cult-like and you are asked to say stupid things like, "Have a legendary day!" that no human would ever willingly say to another human being unless their livelihood was at stake. Management has severely unrealistic expectations for employees and they put way too much emphasis on how you perform on secret shopper encounters. Some of the people there are nice, but they are often miserable due to the horrible management. Easily the most stressful job I've ever had. ![]()
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